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Frequently Asked Questions

What days are you open this holiday season?

Our restaurant and lounge will be open on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. Please see below for dine-in and takeout hours (subject to change).

Christmas Eve and New Year's Eve (12/24 & 12/31):

  • Dining Room (Takeout): 11am - 11pm

  • Dining Room (Dine-In): 11am - 3pm

  • Lounge (Dine-In): 12pm - 11pm

Christmas Day and New Year's Day (12/25 & 1/1):

  • Dining Room (Takeout & Dine-In): 11am - 10pm

  • Lounge (Dine-In): 12pm - 10pm

Will you be serving your full menu? Will lunch/dinner combinations be available?

No, certain dishes, including lunch and dinner combinations, will not be available to streamline our service. Please refer to our holiday menu for the full list of available dishes. Note that dishes may be adjusted based on volume and availability day of.

Can I edit my takeout order once it is placed (e.g. change the time it is picked up or add an item)?

Due to the high volume of orders on New Year's Eve, we may not be able to modify your order after it is placed. Please double check your order before placing.

What is the typical wait time for takeout?

Most customers pick up or place orders between 4 and 7pm. To minimize your wait, we recommend scheduling your order outside of these hours on Christmas Eve and New Year's Eve. Wait times are typically shorter on Christmas Day and New Year's Day.

Can we place our orders in advance? 

Yes, we recommend placing your order a few hours in advance to secure your preferred pick up time for Christmas Eve and New Year's Eve. For New Year's Eve, we recommend placing your order the day before or morning of. If our phone lines are busy, please try calling back after a few minutes. 

Will you be accepting reservations for dine-in?

We accept reservations for parties of eight or more. For smaller groups, seating will be on a first-come, first-served basis.

What is the typical wait time for dine-in?

We cannot guarantee a specific wait time.

Will delivery be available?

We WILL be offering delivery on Christmas Day and New Year's Day after 3pm. We WILL NOT be offering delivery on Christmas Eve or New Year's Eve. However, third-party services such as DoorDash may be. Please be aware that we are not affiliated with these companies—these are third-party services and we do not have any oversight on pricing or orders placed through these sites. Their menu may also reflect items that are unavailable day of.

Do you offer gift certificates for purchase?

Yes, gift certificates are available year-round, never expire, and make a perfect gift!

If you have any additional questions, please fill out our contact form and we will get back to you as soon as possible. Thank you for your patience and understanding and we hope that you have a very happy holiday season!

© 2025 North Garden Restaurant & Lounge

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