Frequently Asked Questions - Holiday Edition

What days are you open this holiday season?

The restaurant and lounge will both be open on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.

What are your hours on those days?

Normal hours. (Restaurant: 11:30am - 10:00pm, Lounge: 4:00pm - close).

Will you be serving your full menu? Will lunch/dinner combinations be available?

No. Certain dishes, including lunch and dinner combinations, will be unavailable for order to streamline our service. Please see our holiday menu for the full list of dishes that will be available. We reserve the right to make adjustments to this list depending on our order capacity the day of.

Will you be taking reservations for dine-in?

We will be seating on a first come, first serve basis for most parties. For groups of 8 or more, we may be able to take your reservation. Please call a day or two prior to confirm.

What is the typical wait time for dine-in?

We cannot guarantee a wait time. However, most diners tend to come between 12:00pm-2:00pm and 5:30pm-7:30pm.

What is the typical wait time for takeout?

We cannot guarantee a wait time. However, most customers tend to pick up their orders between 4:30pm-7:30pm. In order to avoid a potential wait, we recommend that you schedule your order for pick up outside of this time frame, specifically on Christmas Eve and New Year's Eve. For Christmas Day and New Year's Day, the wait should not be too extensive. 

Do you take orders in advance? 

Yes, we do take orders in advance. For orders to be picked up after 4:30pm, we recommend that you order a few hours ahead, as we may stop taking orders once we reach capacity.

Will delivery be available?

We WILL be offering delivery on Christmas Day and New Year's Day. We WILL NOT be offering delivery on Christmas Eve or New Year's Eve. However, third-party services such as DoorDash may be. Please be aware that we are not affiliated with these companies—these are third-party services and we do not have any oversight on orders placed through these sites.

Do you offer gift certificates for purchase?

Yes, we offer gift certificates for purchase year round. They never expire and make the perfect gift!

If you have any additional questions, please fill out our contact form and we will get back to you as soon as possible. Thank you for your cooperation and understanding and we hope that you have a very happy holiday season!

© 2019 by North Garden Restaurant & Lounge

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